Our Staff

The caliber and experience of individuals assigned to work an engagement is the key to success. Accordingly, TRI has a staff of twenty-one seasoned professionals who have the complementary expertise and talents necessary to perform important work for our clients. Following is the biography of your president.

S. Ann Earon, President of Telemanagement Resources International Inc. (TRI)

In 1982, S. Ann Earon founded TRI, a management consulting firm specializing in marketing, communications, and training with an emphasis on market research, assessment, design, implementation, and project management of videoconferencing systems.

Prior to forming TRI, Ann was employed in sales and marketing positions within the Bell System — specializing in international market management, training, and advertising and promotions. She began working in teleconferencing in 1974, with the introduction of the Portable Conference Telephone. In 1978, she was on a special assignment, as part of her doctoral program, to study the Bell System Executive Communications Centers throughout the United States. These Centers were the forerunners to AT&T’s Picturephone Meeting Service rooms.

In 1982, Ann was the only female representative on a 72 member United States Trade Commission tour to Japan to help open the Japanese market to foreign telecommunications entities. She has also worked on the strategic planning, needs assessment, design, and implementation of videoconferencing systems for many organizations including: Air Products and Chemicals, General Electric, IBM, Johnson & Johnson, and the U.S. Air Force, Army, and Navy. From 1990 to 1994, she was responsible for project management, promotions, and training for the implementation of a worldwide videoconferencing network for Johnson & Johnson. In this assignment she interfaced with executives, PTTs, and integrators in the United States, Canada, Mexico, Europe, and the Asia/Pacific regions and traveled to each location to ensure successful implementation.

Ann is the founding chairperson of the Interactive Multimedia & Collaborative Communications Alliance (IMCCA), a member of the teleconferencing Hall of Fame, and is the former chairperson of the Strategic Planning Committee, the Teletraining Special Interest Group, the Program Committee, and the Operations Directorate of the International Teleconferencing Association (ITCA). She holds numerous debating and public speaking awards, and is frequently cited in, or contributes to, many publications.

Dr. Earon is a graduate of Colby College, holds a masters degree in Instructional Technology and Educational Administration from Northeastern University, and a Ph.D. from Boston College with majors in business, speech & communications, and education. As part of her dissertation, Adoption of Videoconferencing In Education and Business, she surveyed colleges, universities, and Fortune 500 companies and reported on their video applications and the networks supporting them.